What to do if the
device is working, but it doesn’t distribute the essence?
First, you should make sure that the device is connected to
electrical current. Take a look if the illumination in front
is lit (led diode) and if the screen on the back (for SG Classic
and SG Intuition) is turned on.
For SG Classic and SG Climate: if all of the above works, it
still doesn’t mean you must call the service. Before you do,
check the permeability of micro parts of the cylinder. In such
case, there’s a big possibility that the micro parts of the
cylinder are clogged. Therefore, you remove the essence, and
attach the special “Cleaner” for cleaning the cylinder and let
it work for at least six hours. After six hours, you re-attach
the essence and start the generator. If you don’t detect the
scent of essence even then, you